Shipping Policy

FreeinSUP ships to US and Canada only. Normally, your FreeinSUP board will be shipped from local warehouse.

 

Our CA warehouse Address:5225 Boundary Road, Navan, ON K4B 0L3, CA 

The time frame for order delivery is divided into two parts:

  • Handling time: 2-3 business days (during covid-19)
  • Shipping time: Standard shipping 3-7 business days by UPS/DHL/Fedex

 

Our US warehouse Address: 7715 NE 33rd Dr Ste I, Portland, OR 97211, US

The time frame for order delivery is divided into two parts:

  • Handling time: 2-3 business days (during covid-19)
  • Shipping time: Standard shipping 3-7 business days by UPS/DHL/Fedex

 

You will receive two emails: one confirmation email when order placed, the second with tracking number when order shipped out. 

How to track your orders?

Once your order is shipped out, you will receive an email about the tracking information.

Please allow 24 hours for the tracking information to show. 

You can track the package on the following web site accordingly:

FedEx http://www.fedex.com/

https://www.17track.net

If there have any problem with the delivery status, please contact the courier before contacting us by e-mail: info@freeinsup.ca